Skip to main content

Company Branding

How to personalize your emails and documents with your company branding

Michelle Carone avatar
Written by Michelle Carone
Updated this week

Your brand is one of the most important ways you connect with your customers and SmartMoving makes it easy to keep it front and center. By uploading your company logo and customizing your branding settings, you’ll create a consistent, professional look across every customer touchpoint.

In this guide, you’ll learn how to:

  • Upload your company logo.

  • Choose the right display option for your logo.

  • Customize email appearance and footer details.

  • Update branding for the customer portal and storage pages.

By following these steps, you can ensure your customers always recognize and trust your brand from the very first click to the final signature.


Upload Your Logo

Elevate your customer's experience with your brand by adding your company logo to your SmartMoving profile.

By adding your logo, you will be able to ensure that your brand is front and center during each customer interaction. It will appear at the top of all customer facing emails sent from SmartMoving, all contracts and documents, and the online customer portal.

To set you company logo:

  • Navigate to Settings > Company Settings > Branding > or click here to go directly to the page.

  • Click Upload New Logo and select your logo from your computer files.

Important Notes:

  • Your logo file must be either a JPG or PNG.

  • For best quality, upload your logo with a transparent background. This will ensure that your logo does not have the default white background behind it.

Then, select a logo display option so that your logo appears correctly based on its length and height.

  • Portrait: Select Portrait if your logo is square.

  • Landscape: Select Landscape if your logo is rectangular.


Email Appearance

Modify these settings to change how emails appear to your customers. You can change:

  • The Email Button color - controls the color of buttons visible on your email.

  • The Background color - controls the color of the background behind your email content.

  • The Font color - controls the color of the text content in the email

  • The System From Email Address
    (Note: To adjust your System Email From Address, please contact [email protected] where our team can send you the instructions for this process),

  • Email Footer

SmartTip! You can either:

  1. Enter a Hex Code

  2. Pick a color and tone from the preset options

  3. Click the more arrow to choose from the color grid.


Customer Portal & Storage Branding:

Customize the style of the estimate, storage, inventory, and payment pages shown to your customers. You can change:

  • Button Color - Controls the color of buttons visible on your estimate.

  • Button Text Color - Controls the color of text inside of any buttons.

  • Title Text Color - Controls he text color of major section titles.

  • Banner Color - Controls the color of the main banner on your estimate.

  • Banner Text Color - Controls the color of text inside of the banner.

  • Background Color - Controls the color of the background behind your estimate content.

Did this answer your question?