Overview
SmartMoving Labs gives you early access to our newest, most innovative features, before they’re publicly released.
It’s your chance to explore what’s next, share real feedback, and help shape the future of SmartMoving.
💡 Think of Labs as your backstage pass to innovation.
You get to test new tools early and influence how they evolve.
Where to Find SmartMoving Labs
You can access SmartMoving Labs directly in your account:
Go to > Company Settings > SmartMoving Labs
From there, you’ll see a list of available Labs features. Each feature includes:
A brief description of what it does
Any known limitations or caveats
A toggle to enable or disable it
A link to share your feedback directly with our Product Team
🔁 You can turn Labs features on or off anytime, you’re always in control.
What Is SmartMoving Labs?
SmartMoving Labs is our public beta environment, a testing ground for new and experimental SmartMoving features.
These features are:
Functional and ready for real use
Still being refined or completed
Subject to change or removal based on performance and feedback
By joining Labs, you become part of a small group of forward-thinking customers helping us validate, improve, and deliver better products faster.
Why Join SmartMoving Labs?
Joining SmartMoving Labs gives you the opportunity to:
Try new features first — get early access before public release
Shape product development — your feedback directly influences what we build
Stay ahead — use cutting-edge tools that give your team an advantage
Collaborate with our Product Team — share ideas and test new workflows
What to Expect When You Join
When you participate in SmartMoving Labs, you agree to help us test and refine new features in real-world conditions.
Here’s what that means:
Use it in your day-to-day operations
Try Labs features as part of your real business workflows — not just for testing.
Real use helps us understand performance in real conditions.Share your feedback
Expect to hear from our Product Team via quick surveys, check-ins, or product interviews.
Your thoughts on usability, performance, and improvements help shape the final version.Expect some rough edges
Labs features may have bugs, limited functionality, or may change or be removed without notice.
That’s normal — and part of the process of building something great.
⚠️ Note: Labs features are experimental and may not always behave like fully released tools. We recommend using them with care in critical workflows.
What You Can Expect From SmartMoving
While Labs features are in testing, we make the following commitments to every participant:
Clear Labeling
Every Labs feature is clearly marked in the app. You’ll always know what’s experimental.Transparent Descriptions
Each feature includes a simple explanation, what it’s designed to do, and any known limitations.Easy Feedback Channels
You can share feedback directly through in-app links, surveys, or follow-up messages from our team.Follow-Up and Updates
We’ll keep you informed when features evolve, improve, or graduate from Labs to full release.
How to Join SmartMoving Labs
Step 1: Check Your Eligibility
Labs features are available to customers who meet specific criteria (like account type, company size, or product usage).
Step 2: Go to Your Account Settings
Navigate to Company Settings → SmartMoving Labs.
Step 3: Explore Available Features
Each feature includes a brief description, use case, and “Known Limitations” (if any).
Step 4: Enable the Feature
Toggle the feature on to start using it.
Step 5: Share Feedback
Use the “Tell us what you think” link or respond to follow-up messages from our Product Team.
Example: How It Looks In-App
When a Labs feature is available, you’ll see a message like this in your account:
Welcome to SmartMoving Labs!
SmartMoving Labs gives you early access to our most innovative, experimental features.
By enabling any of these features, you agree to test them in real-world use and allow our Product Team to contact you for feedback that helps shape the future of SmartMoving.
These features are experimental and may change or be removed at any time.
Frequently Asked Questions (FAQ)
Q: Is SmartMoving Labs included in my plan?
A: Yes! SmartMoving Labs is available to eligible customers at no additional cost. Some features may be visible only to specific account types or users.
Q: Can I turn off a Labs feature after trying it?
A: Absolutely. You can toggle any Labs feature on or off anytime from your Company Settings.
Q: Will Labs features always become permanent features?
A: Not always. Some Labs experiments may evolve into full product releases, while others may be removed based on feedback and performance.
Q: How do I share feedback about a Labs feature?
A: Each Labs feature includes a “Tell us what you think” link. You may also receive a short survey or an invite for a feedback call from our Product Team.
Q: Will using Labs features affect my existing data or workflows?
A: No. Labs features are tested in your live environment but are designed to integrate safely with your existing data and operations.
Q: How will I know when a Labs feature becomes a full release?
A: We’ll notify you in-app and through release notes when a Labs feature graduates into the SmartMoving platform.