SmartMoving Software

Find answers to common questions about managing Claims in SmartMoving, including uploading photos, tracking deadlines, assigning tasks, and customizing claim types and statuses.

Claims FAQ

Learn how to send the Claims Intake Form to customers, how customers submit claims through the portal, and how to start a claim or send a claim form directly from…

How to Use the Claims Intake Form

Learn how to manually create a new claim in SmartMoving when your team receives a damage report internally, including how to create a claim directly from a ticket, so you…

How to Create a New Claim Manually in SmartMoving

Michelle Carone

Articles related to the Claims module: Learn how to handle, resolve, and close customer claims in SmartMoving.

Claims - Management and FAQs

Find answers and get help from Intercom Support and Community Experts

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