Overview
SmartMoving lets you set a minimum estimate amount that must be met before e-check appears as a payment option. When this rule is active, e-check is only available for jobs where the estimated total meets or exceeds the configured minimum. This gives your company control over when e-check payments are available based on job value.
Before You Start
Admin-level access is required to configure e-check settings.
How To Set a Minimum Estimate Amount
Go to Settings > Payment Settings.
Click the expand arrow on the right of the E-Check row, or click Advanced settings on that row.
Find the Minimum estimate section.
Toggle the rule On to enable it.
Enter the minimum dollar amount in the Minimum Estimate field.
Click Save Changes in the bar that appears at the bottom of the screen. E-check will only appear as a payment option for jobs where the estimated total meets or exceeds this amount.
To disable the rule, toggle it Off. The rule does not apply and e-check is offered at any estimate amount.
đĄ SmartTip: The minimum amount rule applies in addition to service type and platform eligibility rules. E-check is available only when all conditions are met.
See Managing Payment Settings to review how service type and platform settings interact with this rule.
Key Details
If a job's estimate is updated and falls below the minimum, e-check is immediately removed as a payment option on all platforms.
If a job's estimate increases above the minimum, e-check becomes available again (assuming other eligibility rules are also met).
The rule applies across the Customer Portal, Web App, and Crew App.
The minimum estimate amount is saved at the company level and persists across sessions.
When the toggle is off, no minimum applies.
Troubleshooting
E-check disappeared from the payment options
If a job's estimated total dropped below the configured minimum, e-check is automatically removed. Check the estimate total and compare it to the minimum amount configured in the E-Check advanced rules under Settings > Payment Settings.