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Manage lead lost reasons
Manage lead lost reasons

How do I change the list of reasons that appears when a lead is lost?

Tobe avatar
Written by Tobe
Updated over 5 years ago

Accessing the lead lost reasons screen

Lead Lost Reasons can be managed in your company settings by navigating to settings-> Sales -> Lead Lost Reasons

Several actions can be performed on the lead lost list.

Add Row: Clicking add row will show a slide-out that will allow you to add an item to the list.

Edit: Clicking the three dots menu at the end of a row will allow you to edit the name of an existing item

Delete: Clicking the three dots menu at the end of a row will also allow you to delete the entry entirely.

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