Some browsers may block in-app notifications. If you don't hear the notification sound, use the following steps for your specific browser to give SmartMoving permission to play notifications.
Note: Microsoft Edge does not allow you to modify in-app notification permissions.
Chrome
Click the lock next to the search bar and select Site Settings.
Under Permissions, go to Sound and select Allow.
Firefox
Click the lock next to the search bar and select Connection Secure.
Click More Information.
Click the Permissions tab.
Under Autoplay, deselect Use Default, and select Allow Audio and Video.
Safari
Click the Safari browser tab, and select Settings for This Website.
Go to Auto-Play and select Allow All Auto-Play.