SmartMoving Support

Use the Release Requests section on a storage account's Inventory tab to review portal-submitted release requests, convert them into storage outbound opportunities, view requested items, read customer notes, and retry…

Reviewing Release Requests on a Storage Account

Use the Release Requests card on the Storage dashboard and the Has Requests filter on the Accounts tab to find and act on pending release requests across all of your…

Tracking Release Requests from the Storage Dashboard and Accounts Tab

Learn how office staff and shippers cancel a storage release request in SmartMoving, including a request already converted to an outbound opportunity, and what happens to the items and the…

Cancelling a Storage Release Request

Michelle Carone

Manage release requests customers submit from the Storage Portal: review requests and convert them into outbound opportunities, and track pending requests across all of your storage accounts from the office.

Office-Side Portal Request Handling

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