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Templates in Smart Marketing

Learn how to use email templates in Smart Marketing to create consistent, professional campaigns. Learn why templates matter and how to create, edit, duplicate, preview, test, and apply templates across one-time, automated, and drip campaigns.

Michelle Carone avatar
Written by Michelle Carone
Updated yesterday

Templates make it easy to create consistent, professional emails without starting from scratch each time. By using templates, you can save time, maintain brand consistency, and quickly launch campaigns across different audiences.

Templates can be reused across one-time, automated, and drip campaigns, making them a core building block of Smart Marketing.


Why Templates Matter

Using templates helps you:

  • Maintain consistent branding across all emails

  • Reduce setup time for new campaigns

  • Reuse proven layouts and messaging

  • Ensure emails look good on both desktop and mobile

  • Personalize content using merge tags

Instead of redesigning emails for every campaign, you can build once and reuse often.


How to Create or Edit a Template

Go to Templates

Navigate to Smart Marketing > Templates.

You’ll see:

  • Templates created by SmartMoving

  • Any custom templates you’ve already built


Create a New Template

  1. Click Create New Template

  2. Enter a template name and optional tags

  3. The editor opens with a blank canvas


Edit or Duplicate an Existing Template

  1. Click an existing template

  2. Choose Duplicate

  3. Rename it and make your edits

Duplicating templates is the fastest way to build new designs.


Customize Your Design

In the editor, you can:

  • Drag and drop content blocks (text, image, button, divider, video, HTML)

  • Update text, colors, spacing, and layout

  • Add images from free stock photos or upload your own

  • Insert merge tags (like Contact Name, Move Date, or Company Details)

Be sure to save your changes before exiting.


Previewing and Editing for Mobile

Every template can be previewed in both desktop and mobile views.

To preview:

  1. In the editor, click Actions > Preview

  2. Toggle between desktop and mobile views

For best mobile results:

  • Use short paragraphs

  • Keep buttons large and easy to tap

  • Avoid overly wide images

  • Check spacing between sections

Most recipients read emails on mobile devices, so always review mobile formatting before sending.


Sending a Test Email

Before using a template in a campaign, it’s a good idea to send a test email.

To send a test:

  1. In the editor, click Actions > Send Test Email

  2. Enter your email address

  3. Review formatting, links, and personalization

This helps confirm the email looks correct in a real inbox.


Best Practices for Effective Templates

  • Include a clear call-to-action (CTA) in every email

  • Keep designs simple and easy to scan

  • Use merge tags to personalize when appropriate

  • Avoid large blocks of text

  • Test templates before using them in live campaigns

Well-designed templates improve engagement and make your campaigns easier to manage.

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