Overview

The Job Card Display settings let dispatchers read what they need from a job card in Dispatch Scheduling without opening each job.

Choose the fields once for each opportunity type, so Local, Intrastate and Interstate jobs can show different details.
Add details the standard card doesn't show, such as origin and destination zip codes, total estimated time and handicap icons.
Job cards keep their standard layout until your company turns on Customize Job Cards.

Before You Start

Changing these settings requires the Settings or Dispatch permission.
The settings apply to your whole company. Every dispatcher sees the same fields on job cards.

Go to Settings > Dispatch > Common.
In the Job Card Display section, turn on Customize Job Cards. A table appears with a row for each field and a column for Local, Intrastate and Interstate.
Select the checkbox for each field you want on that type of job card. Clear a checkbox to take the field off.
Click Save Changes at the bottom of the page. To discard your edits instead, click Revert.
Open Dispatch > Scheduling. Each job card shows the fields you selected for that job's opportunity type.

Move size: the move size on the job.
Volume/weight: the job's volume in cubic feet and weight in pounds.
City to city: the origin and destination cities, each with its state abbreviation.
Origin zip and Destination zip: the zip code beside each city.
Crew/truck/arrival: the number of trucks, the number of crew members and the arrival time.
Total estimated time: the job's total estimated hours.
Handicaps: an icon for each handicap recorded on the job's stops.

The job number, customer name and confirmation indicator always show. You can't turn them off.
The first time you turn on Customize Job Cards, Move size, City to city and Crew/truck/arrival are selected for all three opportunity types, which matches the standard card.
If your company already uses Customize Job Cards, your saved fields stay as they are.
The settings apply to job cards on the Dispatch Scheduling board and on the Unscheduled and Cancelled tabs. Other views don't change.
Fields are grouped on the card: move size with volume and weight, then the route, then trucks, crew, arrival, estimated time and handicaps. A group's line appears only when one of its fields is on.
Handicaps shows up to three icons. When a job has more, a chip shows how many more, such as +2. Point at the chip to see their names.
Handicap icons cover stairs, elevators and long carries, plus any handicaps your company adds in Settings > Tariffs > Handicaps. A handicap on more than one stop shows one icon.
Turning on a zip code without City to city shows the zip code on its own. A job with no destination zip code shows the destination city on its own.

Pick the smallest set of fields your dispatchers use to schedule, so each card stays readable at a glance.
Turn on zip codes for the opportunity types where travel distance drives scheduling.
Turn on Handicaps where access affects how long a job runs, so dispatchers see stairs, elevators and long carries before assigning crew.
Check the board after saving to make sure the cards read well at the width your team works in.

I can't find the job card settings.
- Go to Settings > Dispatch > Common and scroll to the Job Card Display section. Changing them requires the Settings or Dispatch permission.
Job cards look the same after I turned on Customize Job Cards.
- Click Save Changes, then reload Dispatch Scheduling.
Handicaps is selected, but no icons show.
- Icons show only when the job's stops have handicaps recorded. Open the job and check the stops.
A job card shows the wrong fields.
- Fields follow the job's opportunity type. Check the job's type, then check that column in Job Card Display.
A zip code is missing from a card.
- The zip code shows only when it's on that stop's address. Open the job and check the address.