SmartMoving Support

Storage Portal users can request a delivery or pickup of items in their storage account by selecting items, choosing a request type, and submitting a preferred date.

Requesting a Storage Move Out from the Storage Portal

View, search, filter, and track a customer's delivery and pickup requests in the SmartMoving Storage Portal, including item-level details for each request.

Viewing a Customer's Storage Requests in the Storage Portal

How a storage customer cancels a delivery or pickup request from the SmartMoving Storage Portal, when cancellation is allowed, and what happens to the stored items afterward.

How a Customer Cancels a Storage Request from the Storage Portal

Michelle Carone

How a storage customer requests a delivery or pickup of stored items from the Storage Portal

Customer Move-Out Requests

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