The Can View Opportunity Documents permission controls whether crew members can access documents uploaded to an opportunity while using the Crew App.

When this permission is enabled, documents uploaded in SmartMoving appear alongside photos in the Media tab for a job.

When this permission is enabled, crew members can access documents from the Media tab on an opportunity.

Within the Media tab, crew members can switch between Photos and Documents using the toggle at the top of the screen.

When a document is selected, it opens directly within the Crew App.
Documents do not need to be downloaded to the device to be viewed.

Supported document types are the same as those supported in the SmartMoving web app, including PDFs, spreadsheets, and Word documents.

Crew members can filter photos by category, such as Customer, Survey, or Claims, using the All Photos dropdown.

If Can View Opportunity Documents is not enabled for a crew role:

This ensures crews only see documents when explicitly permitted by an admin.