SmartMoving Software

Matt Honeycutt

Holly

Michelle Carone

Crew Application

How to grant access to the mobile application to a crew member.

Grant Mobile Crew Application Access

How to use the SmartMoving Crew Application.

Crew Application Training Videos

How does my crew adjust the start and/or end time if they make a mistake?

Adjusting Job Start and End Time from the Mobile Crew Application

How to Finalize a Job from the Crew Application.

Finalize a Job from the Crew Application

How to upload and take photos from the mobile Crew Application

Upload and Take Photos from the Crew Application

How to Link an Photo on the Crew Application to an Item from the Inventory

Link a Photo to an Inventory Item

How to Delete an Photo from the Crew Application

Delete a Photo

How to Add Notes to a Photo from the Crew Application

Add Notes to a Photo

How to Move a Photo from the Crew Application to a New Category

Move a Photo

How to enable biometric login for the Crew Application

Crew Application Biometric Login

How to manage bulky items from the SmartMoving Crew Application.

Manage Bulky Items from the Crew Application

New Crew Permissions: Admins can set custom permissions for crew roles, enhancing control over field actions in the Crew App.

Setting Up Crew Permissions

The SmartMoving Crew App beta now includes an Upcoming Jobs view, bulk confirmation, and material selection to streamline scheduling.

Using the New Schedule View and Confirmation Workflow (Beta Release)

Crew members with the "Can add valuation charges" permission can sell valuation charges directly in the Crew App.

Understanding Valuation Permission in the Crew App

Crew Application Basics

What to do When You Forget Your Crew Application Password

Forgot Password

How does SmartMoving calculate drive time and double drive time from the Crew Application?

Drive Time and Double Drive Time

How can I pull down external pricing changes made to an estimate?

Refreshing Data on the Crew Application

To make adjustments to job stops in real time, follow these simple steps for adding or removing stops directly in the Crew App:.

How to Add and Manage a Stop During a Job in the Crew App

To ensure your payments are processed, install the latest app version. Learn how to check your Crew App version here.

How to Make Sure You're Using the Latest Version of the Crew App

Crew Applications FAQs

Find answers and get help from Intercom Support and Community Experts

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