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How to Bulk Mark Inventory Items as Received During a Descriptive Inventory Check

Learn how to use the bulk receive and unreceive options during a Descriptive Inventory check, including required Crew App permissions and what happens after confirming the action.

Michelle Carone avatar
Written by Michelle Carone
Updated this week

Overview

During a Descriptive Inventory check, crews typically mark items as received one at a time. In some situations, such as military moves or when the shipper declines a detailed inspection, crews may need to bypass item-by-item receiving.

SmartMoving supports this workflow with a permission-based bulk receive option that allows authorized crew members to mark all inventory items as received or not received at once during an active check.


Before You Start

Confirm the following before using bulk receive actions:

  • A Descriptive Inventory check is currently in progress

  • The crew member’s role has the required Crew App permission

  • The shipper has agreed to skip individual item inspection


Permission Required

Bulk receiving is controlled by a Crew App permission:

Can bulk mark and unmark received items

Where to Configure the Permission

  1. Go to Settings

  2. Select Crew App

  3. Open Crew App Permissions

  4. Locate the permission under Descriptive Inventory

  5. Enable it for the appropriate crew roles

Note:
This permission is disabled by default. Crew members without it will not see bulk receive options and must complete the check item by item.


How To Do It

When a crew member with the required permission is completing an active Descriptive Inventory check, bulk actions are available from the three-dot menu at the top of the screen.


Mark All Items as Received

Use this option when all inventory items should be considered received without individual inspection.

Steps:

  1. Open the three-dot menu during the inventory check

  2. Select Mark all items as received

  3. Review the confirmation message

  4. Select Mark All Items to confirm

Result:

  • All inventory items are marked as received

  • The progress indicator updates to show all items checked

  • The check advances to the review and signature step

  • An activity log entry is added to the opportunity:

    All items in the shipment were marked as received during a [check name] check.


Unmark All Items as Received

Use this option to reverse a bulk receive action or to mark all items as not received.

Steps:

  1. Open the three-dot menu during the inventory check

  2. Select Unmark all items as received

  3. Review the confirmation message

  4. Select Unmark All Items to confirm

Result:

  • All inventory items are marked as not received

  • The check advances to the review and signature step

  • An activity log entry is added to the opportunity:

    All items in the shipment were marked as not received during a [check name] check.


What Happens Next

After completing either bulk action:

  • The Descriptive Inventory check continues as normal

  • The crew proceeds to review and signature

  • Individual items remain editable unless the check is finalized

  • Item-level inspection is skipped unless the check is restarted


Important Considerations

  • Bulk actions skip individual item inspection and damage documentation

  • This workflow is intended for specific operational scenarios

  • All bulk actions are logged in the opportunity’s activity log

  • Crew members without the required permission will not see these options

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