Overview
The Boxes tab allows crews to quickly account for packed boxes during a descriptive inventory. It supports fast entry when crews need to record box quantities and basic details, such as packing type, contents, and condition, without performing a full, item-level inventory.
This workflow is especially useful when crews encounter a large number of Packed By Owner (PBO) or Carrier Packed boxes and need an efficient way to document them before moving on to more detailed inventory items.
Before You Start
Before adding boxes in Descriptive Inventory, confirm the following:
Your company has access to Descriptive Inventory.
You have the appropriate Crew App permissions to perform inventory actions
Box types are configured as container materials in your tariff
How To Add Boxes
Step 1: Open the Boxes Tab
Start or edit a descriptive inventory in the Crew App.
Select Add an item.
Open the Boxes tab.
The list of boxes is populated from your company’s tariff materials that are marked as containers.
Note: The order of boxes matches the order set in Tariff Settings.
Step 2: Select a Box Type
Tap a box type (for example, Medium Box or Large Box) to open the Add Item drawer.
Step 3: Enter Box Details
From the Add Item or Edit Item drawer, you can enter:
Quantity
Use the plus and minus controls to add multiple boxes.Packing Type
Select how the boxes were packed:Carrier Packed
Packed By Owner
Box Contents
Enter a brief description of what the box contains (for example, linens or books).Item Damage
Document any visible damage to the box or its contents at the time of inventory.Photos
Add photos to support condition details or damage documentation.Notes
Enter any additional information about the boxes.Additional Details (if applicable)
If you add more than one box and enter Box Contents, you’ll be prompted to choose whether the contents should be duplicated across all boxes.
Step 4: Save Boxes
Choose one of the following:
Save to add the box to the inventory
Save & add another to quickly enter additional boxes
💡 SmartTip: Use Save & add another when entering large quantities of similar boxes to speed up inventory entry.
During Inventory Checks
Box contents, damages, notes, and photos from previous steps remain visible but read-only
New damages, notes, and photos can be added only for the active check
Each new entry is tied to the current check type
Best Practices
💡 SmartTip: Use the Boxes tab to quickly account for large volumes of packed boxes, then complete detailed inventory for high-value, fragile, or unique items.

