What Are Common Items?
Common Items are a pre-seeded list of the 20 most frequently used inventory items, designed to speed up inventory creation.
New accounts automatically receive a starter list based on SmartMoving’s overall customer data
Existing accounts may see a list influenced by their company’s historical usage
Crews can quickly select items from this list instead of browsing room by room
This helps reduce scrolling and ensures commonly inventoried items are always easy to find.
Customizing the Common Items List (Admin Setup)
Admins can control which items appear in the Common Items tab directly from the Web App.
How to Mark an Item as a Common Item
Go to Settings > Estimate Lists > Inventory.
Use the ⭐ (star) icon to mark items as Common Items.
These starred items will appear in the “Common Items” tab in the mobile app.
Filter Common Items in the Master Inventory List
To make managing Common Items easier, SmartMoving now includes a filter in the master inventory list.
Admins can filter the list to show only starred (Common) items
This eliminates the need to scroll through the full inventory list
Makes it faster to review, update, or remove items from the Common Items tab
This update is designed specifically to simplify ongoing maintenance of the Common Items experience for crews.
Duplicate Item Handling
❗ Note: Duplicate items (for example, multiple versions of “Side Table”) are automatically filtered out in the Crew App.
Only one version will display in the Common Items tab
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This ensures crews see a clean, easy-to-use list without confusion or redundancy.