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How to Add a Crew Member as a User in Your System

Add a crew member: go to Settings → Dispatch → Crew Members → Add Crew Member. Enter their details, assign role and branch, enable Crew App access if needed, and set compensation rates under the Compensation tab.

Michelle Carone avatar
Written by Michelle Carone
Updated this week

To add a crew member as a user in your system so they can be scheduled/used in dispatch follow the following steps.

1. Navigate to the Crew Members Page

Go to Settings > Dispatch > Crew Members.


2. Add a New Crew Member

  1. Click Add Crew Member

  2. Complete the following information:

General Information

  • Name

  • Email

  • Phone number

  • Emergency contact

Employee Info

  • Role

  • Branch

  • Hire date

  • Driver’s license details

Click Add and Continue to proceed.


3. (Optional) Add Additional Details

Profile Photo

You can upload an Employee Profile Photo after creating the record.

Notes

Add any internal notes about the crew member as needed.


4. Enable Crew App Access (Optional)

If the crew member should use the Crew App:
Enable Allow user to use the Crew application.


See this article to learn more.See this article to learn more.


5. Assign Their Default Role

To set their default role (Driver / Crew / Foreman):
Settings > Dispatch > Crew Members > Select the user > Employee Info > Role dropdown.
See this article to learn more.


6. Set Compensation & Rates

Configure the crew member’s default rates under the Compensation tab.
See this article to learn more.

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