Skip to main content

How to Add a Crew Member as a User in Your System

Add a crew member: go to Settings → Dispatch → Crew Members → Add Crew Member. Enter their details, assign role and branch, enable Crew App access if needed, and set compensation rates under the Compensation tab.

Michelle Carone avatar
Written by Michelle Carone
Updated this week

To add a crew member as a user in your system so they can be scheduled/used in dispatch:

  1. Navigate in SmartMoving to: Settings → Dispatch → Crew Members.

  2. Click Add Crew Member

  3. Fill in their details:

    1. General: name, email, phone number, emergency contact.

    2. Employee Info: role, branch, hire date, drive license info.

    3. Click "Add and Continue"

    4. Then, if you want, you ca add an Employee Profile Photo

    5. Additionally, you can leave notes about the Crew Member if necessary.

  4. If you want them to use the Crew App: enable “Allow user to use the Crew application”.
    See this article to learn more.

  5. Assign their default role (e.g., driver / crew / foreman) via Settings > Dispatch > Crew Members > select user > Employee Info > Role dropdown.
    See this article to learn more.

  6. Set their default rates/compensation under the Compensation tab for that crew member.
    See this article to learn more.

Related Articles
Assign Crew Roles on the Dispatch Schedule
Grant Mobile Crew Application Access
Getting Started: Dispatch & Operations
Manage Team and Time Tracking
How Crew Members Can Add Valuation Charges in the App
Did this answer your question?