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Saving E-Check Payment Methods

This article explains how saved E-Check payment methods work and what customers can expect.

Michelle Carone avatar
Written by Michelle Carone
Updated yesterday

SmartMoving allows customers to securely save their E-Check payment details for future use. This helps speed up checkout, reduce repetitive data entry, and create a smoother payment experience for repeat transactions.


How Saving an E-Check Payment Method Works

When a customer submits an E-Check payment through the customer portal, they may see an option to save their bank account details for future payments.

If the customer chooses to save their information:

  • The E-Check account details are stored securely

  • Future payments can be completed faster

  • The customer does not need to re-enter bank details each time

Saved payment methods are available only to the customer and are tied to their verified contact information.


When Customers Can Save E-Check Details

Customers can save their E-Check payment method when:

  • Making a payment through the Pay Your Invoice portal

  • Submitting an E-Check payment that supports saved methods

  • Completing any required identity verification (such as OTP)

The option to save payment details appears during checkout.


Using a Saved E-Check Payment Method

For future payments, customers can:

  1. Open the Pay Your Invoice link.

  2. Verify their identity if prompted.

  3. Select a previously saved E-Check payment method.

  4. Confirm the payment.

This reduces checkout time and simplifies repeat payments.


Security and Data Protection

Saved E-Check payment details are handled securely and are not directly visible to SmartMoving users. Security measures may include:

  • Encrypted storage

  • Identity verification

  • Audit logging tied to the verified customer

These safeguards help protect sensitive bank information.


Managing Saved Payment Methods

Customers may be able to manage or update saved E-Check payment methods within the customer portal. Availability may depend on account configuration and permissions.

For assistance with updating or removing saved payment methods, contact SmartMoving Support.

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