SmartMoving Software

Learn how the SmartMoving and Remedy Payments integration can revolutionize your business's financial operations.

Integrating SmartMoving with Remedy Payments

Learn about offering consumer financing through SmartMoving and Remedy Payments.

Consumer Financing

This overview explains how E-Check payments work in SmartMoving and links out to detailed guides for setup, usage, chargebacks, and accounting workflows.

E-Check Payments

This guide walks through what’s required to get E-Check payments up and running.

Setting Up E-Check Payments

This guide walks through each supported method and explains what you and your customer will see during the payment process.

How to Take an E-Check Payment

This article explains when authorization is required, how to collect it, and what legal considerations to keep in mind.

Customer Authorization for E-Check Payments

This article explains how One-Time Passcodes work and why they matter.

Customer Portal Payer and One-Time Passcodes (OTP) for E-Check Payments

This article explains how saved E-Check payment methods work and what customers can expect.

Saving E-Check Payment Methods

This article explains how E-Check deposits work and what to expect during the payment process.

Deposits via E-Check Payments

This article explains how E-Check chargebacks work in SmartMoving, what to expect when one occurs, and how balances and notifications are handled.

Understanding E-Check Chargebacks

This article explains where to find chargeback information and how SmartMoving displays chargeback status and alerts.

Viewing E-Check Chargebacks in SmartMoving

This article explains how to confirm and update your E-Check chargeback detection settings.

Setting Up E-Check Chargeback Detection

This article explains how E-Check chargebacks sync to QuickBooks, how retracted payments are handled, and what to expect during the sync process.

QuickBooks Sync for E-Check Chargebacks

This article explains how to identify retracted payment sync errors and how to retry failed syncs for both moving jobs and storage accounts.

QuickBooks Sync Errors for E-Check Payments

Learn how to accept credit card payments in SmartMoving, including deposits, invoices, phone payments, and in-field payments, with secure processing and built-in accounting records.

How Credit Card Processing Works in SmartMoving

Lauren Greener

Michelle Carone

Remedy Payments

Find answers and get help from Intercom Support and Community Experts

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