In order for calls to be placed in SmartMoving, they must be made from your browser window. To adjust your settings, follow the steps included below.
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​Step 1: Navigate to the calling section on the sales tab of an opportunity.

Step 2: Select to call the customer or to dial a number.

Step 3: From the RingCentral widget click on the settings icon.

Step 4: Click on the option labeled "Calling".

Step 5: From the dropdown menu select the option labeled "Browser".

Step 6: Click Save.