Overview
The Bulky Items screen in the SmartMoving Crew App lets a crew member add, edit, and remove the bulky item charges on a job, such as a piano or a gun safe. Each bulky item you add appears as its own card that shows the item name, a Qty field, the per-item Rate, and the line Total. The running Bulky Items Total and the Cancel and Save changes buttons stay pinned at the bottom of the screen, so you can reach them no matter how many items you add or how far you scroll.
Before You Start
Editing bulky items in the Crew App applies to crew members who are assigned to the job. When the job is in the estimate stage, the Bulky Items screen opens in a read-only view labeled Estimated Bulky Items, which shows each item as a card without editable controls. Once the job is in progress, the screen switches to Actual Bulky Items and the editable controls appear so you can adjust what was actually moved.
Opening the Bulky Items Screen in the Crew App
To open the Bulky Items screen, tap into the job in the SmartMoving Crew App and select Bulky Items from the charges for that job.
The screen opens with a list of every available bulky item under the All Bulky Items heading on one side, and the items already added to the job on the other side under Actual Bulky Items (or Estimated Bulky Items before the job starts).
Adding a Bulky Item in the Crew App
To add a bulky item to the job, tap the bulky item you want under the All Bulky Items list.
The item appears as a new card in the added list, and the Bulky Items Total at the bottom of the screen updates to include it.
You can add the same range of bulky items you have always been able to add.
Each added bulky item shows its name at the top of the card, with the editable fields below it and the line Total at the bottom of the card.
Editing the Quantity of a Bulky Item in the Crew App
To change how many of a bulky item are on the job, tap the Qty field on that item's card and type the number directly using the on-screen numpad.
The line Total for that card and the Bulky Items Total at the bottom of the screen update when you move off the field.
The Qty field accepts a whole number from 1 to 999. If you enter a value above 999, the Crew App sets the quantity to 999. If you clear the field or enter an invalid value, the Crew App sets the quantity back to 1, so the total never breaks.
Note: The per-item Rate is set by your tariff and is shown next to the Qty field for reference. You cannot edit the rate from the Bulky Items screen.
Removing a Bulky Item in the Crew App
To remove a single bulky item from the job, tap the X (remove) control at the top right of that item's card. The card disappears and the Bulky Items Total updates to drop that charge.
Clearing All Bulky Items in the Crew App
To remove every bulky item from the job at once, tap Clear All at the top of the added list.
A confirmation titled Confirm clear appears with the message "Do you want to delete all bulky items?" and two buttons, Cancel and Delete.
Tap Delete to remove all bulky items, or tap Cancel to keep them.
The Clear All action only appears when at least one bulky item has been added.
How Discounts Appear on a Bulky Item in the Crew App
When a discount applies to a bulky item, that item's card shows the original line Total crossed out in dark gray, and the discounted total below it in blue.
The blue amount is the price that applies to the job, so the discounted price stands out.
Saving Your Bulky Item Changes in the Crew App
To keep your changes, tap Save changes at the bottom of the Bulky Items screen.
Your bulky item charges save to the job and the screen closes.
To discard your changes instead, tap Cancel.
If you try to leave the screen with unsaved changes, the Crew App shows an "Are you sure?" prompt with the message "There are unsaved changes. Do you want to continue?" so you do not lose your edits by accident.
Best Practices
Confirm the Qty on each bulky item card matches what your crew actually moved before you tap Save changes, since the quantity drives the charge.
Use Clear All only when you need to start the bulky item list over, because it removes every added item at once.
Check the discounted blue total on any card that shows a crossed-out price, so you bill the correct discounted amount.
Scroll the added list to review every bulky item card. The Bulky Items Total and the Save changes button stay pinned at the bottom, so you can save without scrolling back up.
Troubleshooting
The quantity I typed changed to 999 after I left the field. The Qty field on a bulky item caps at 999. If you need more than 999 of an item, add the bulky item again or contact your office to handle the charge another way.
The quantity went back to 1 after I cleared the field. The Qty field must contain a valid whole number of at least 1. If you leave it empty or enter an invalid value, the Crew App resets it to 1 so the line total stays accurate. Enter the correct number using the numpad.
I do not see the Qty field, the X control, or Clear All. These editable controls appear only when the job is in progress and the screen shows Actual Bulky Items. Before the job starts, the screen shows Estimated Bulky Items as a read-only view with no editable controls.
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