SmartMoving Support

Learn how to assign one or more inventory items to a container from the storage account Inventory tab and optionally update the container's location in the same step.

Assigning Inventory Items to Containers and Updating Container Locations

Reassign one or more storage inventory items to a different container and optionally update the container's location.

Moving an Item from One Container to Another

Learn how to unassign one or more items from their containers in a storage account inventory while keeping the item's zone and location unchanged.

Removing Items from Containers in Storage Account Inventory

Add, edit, or remove free-text notes on storage inventory items so warehouse staff and customers see the same context across the Storage Module and Storage Portal.

Adding Notes to Storage Inventory Items

Manage the tags that label storage inventory items, including five built-in tags and any custom tags you create. Edit names, descriptions, and order from a single settings page.

Managing Storage Inventory Tags

Learn how to record newly discovered warehouse damage on items in a Storage Account, separate from damage captured during the original move.

Adding Warehouse Damage to a Storage Account Item

Learn how to add, edit, and delete damage records for storage inventory items from the Item Details slideout, and understand which damage records can and cannot be modified.

Editing and Deleting Damage Records in Storage Inventory

Storage inventory items keep an activity log of any damage or "received" events recorded during a check, giving you a continuous audit history of each item.

Viewing Check Activity on a Storage Inventory Item

Mark storage inventory items as Oversized directly from the inventory tab of a storage account, in list view or gallery view.

Marking Inventory Items as Oversized

Learn how to remove items from a storage account's inventory in SmartMoving. Covers single and bulk removal, eligibility rules, the confirmation modal, and how to re-import a removed item.

Removing Items from a Storage Account Inventory

Learn how to apply, remove, and bulk-manage tags on storage inventory items in SmartMoving so your team can flag item status at a glance across the list and gallery views.

Applying Tags to Storage Inventory Items

Michelle Carone

Keep a storage account's inventory accurate as items move around the warehouse: assign and move items between containers, add notes and tags, record warehouse damage, mark oversized items, and remove items when needed.

Managing Items

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